The delivery of merchandise during Levels 4 and 3 of lockdown will, unfortunately, be delayed. We thank you for your patience and support of our life-saving work. We hope to get your items to you promptly as soon as we're safely able to do so. In the meantime, we wish you and your loved ones all the very best during this challenging time. The Auckland Westpac Rescue Helicopter provides a professional, efficient, emergency air ambulance, search and rescue service and is staffed full-time by a highly experienced flight crew consisting of pilots, intensive care paramedics, pre-hospital and retrieval medicine doctors and air crew officers. With the help of our community, we are able to operate 24 hours a day, 7 days a week, 365 days a year.